Frequently Asked Questions at Genesis of Kennesaw in Kennesaw, GA

Searching for a local Genesis dealership with plenty of inventory, competitive rates and a friendly sales staff? What about a reliable service and parts department that provides exceptional, timely automotive maintenance and repairs? We know just the place: Genesis of Kennesaw . Our Genesis dealership seeks to provide our guests with one-of-a-kind customer service in every department, so you can rely on us for all your automotive needs. Plus, when you do business with us at Genesis of Kennesaw, you can enjoy a host of benefits called the Genesis of Kennesaw Buyer's Advantage. Want to learn more? See our frequently asked questions below, covering our sales, finance, service and parts departments. Don't see your question listed? Reach out to a member of our team — we'd be happy to help.

Sales FAQs

What are some of the benefits of buying a new Genesis?

You may want to take a seat for this. Driving a gorgeous new Genesis gives you many benefits that no other brand can compete with. Not only does your new Genesis purchase or lease come with a competitive limited warranty, but each model has been expertly crafted with thoughtful design and detail. Luxury is no stranger to Genesis. The latest tech innovations find themselves at home in Genesis models, giving you access to connectivity like never before. Plus, you can custom order your new Genesis to suit your exact preferences by selecting the model, color, features and packages you desire. What more could you ask for?

What are some of the benefits of buying a pre-owned car?

A pre-owned vehicle can have the same quality as a new one. At least the ones at Genesis of Kennesaw do, since every model in our pre-owned inventory has been inspected thoroughly by our experienced technicians before being approved to sell. Pre-owned models are a great option for customers who want to save since they offer a lower price point and have already experienced their initial depreciation. If you like variety, shopping pre-owned vehicles gives you a wide selection of brands, model years and body styles to choose from.

What are some benefits of driving a hybrid or all-electric vehicle?

Driving a hybrid decreases your impact on the environment, plus you'll save time and money at the gas pump. When you choose an all-electric Genesis, like the Electrified G80, Electrified GV70 or the GV60, you can say goodbye to gas stations altogether. Certain repairs won't have to be performed on your all-electric model either, like oil changes or engine maintenance. All new Genesis EVs have a standout battery warranty, and did you know that select EVs, BEVs and HEVs qualify for federal and state tax incentives? Visit the Alternative Fuels Data Center's website to learn more.

Service & Parts FAQs

Why should I bring my car to a dealership for service?

We're different from your local repair shop. The Genesis of Kennesaw Service Department employs trained technicians who specialize in the Genesis brand. They know your vehicle inside and out, and since we provide frequent training on the latest innovations from Genesis, you can always trust our team with every service for your luxury vehicle. From oil changes to major repairs, we can get your vehicle back on the road in a timely manner. Plus, we use genuine OEM parts for replacements so your Genesis stays a Genesis. We'll honor your new Genesis model's warranty when needed, too, so any repairs that fall under your warranty will be covered.

How often should I have my vehicle’s oil changed?

How frequently you should take your vehicle in for an oil change depends on the model and how you drive it. We used to say that your vehicle needed an oil change every 3,000 miles, but that is no longer true. With innovations in engine performance, that interval is now anywhere from 7,500 miles to 10,000 miles and beyond. We'll provide a little sticker for your windshield, reminding you when your next service is due. You can also consult your owner's manual to view the recommended interval for your specific model.

When should I replace my car's tires?

While we always recommend checking your owner's manual for the maintenance schedule, there is a simple test that you can do at home (if you'd rather not go digging in your model's glove compartment). Place a penny in the grooves of your tire with Lincoln's head facing down. If you see the top of Lincoln's head, your tire's tread is low. Low tread is dangerous — slick roads become even more hazardous when your vehicle doesn't have enough traction. Bring your model in for a tire replacement as soon as you can.